We can learn a lot from our mistakes and those of others. In this workshop we’ll follow a grievance handling from beginning to end and ask: What went wrong? What should have been done? We start with the initial report of a disciplinary suspension and follow step by step, identifying mistakes which could have been damaging to the union’s case. The goal is to be persuasive and have a principled settlement. Come laugh and leave reminded of what to avoid. Presenter Richard De Vries confesses to having made all of the mistakes.
