Work where the output is measured poses special challenges for workers. Where did the company get its standard? How can we know if it's accurate? What can we do if we think it’s unreasonable? We'll explore the basis of standards and how to address them, including the most effective ways to investigate and challenge output quotas and inadequate staffing.
Chances are we've all been to a bad meeting, but they don't have to be this way! When run effectively, meetings can help you bring co-workers together to beat the boss. Learn how to make a good agenda and hold a lively yet focused discussion, so people leave fired up with an action plan.